Reference

How jeeto Handles Your Personal Information

Your privacy matters at every step — from the moment you open an account to every bKash, Nagad, or Rocket transaction you make. This policy explains what data we collect, why we collect it, and how you can control it.

Account Data ProtectedWallet Transactions SecuredYour Rights, Your ControlBangladesh-Focused Privacy
jeeto How jeeto Handles Your Personal Information
SECURITY AND RETENTION

How We Keep Your Account Data Safe

We apply encryption and access controls across every layer where your data is stored or transmitted. Account passwords are hashed and never stored in plain text. Payment data from bKash, Nagad, and Rocket flows through secure channels — we do not store full wallet credentials on our servers. You can request a full export of your account data or ask us to correct inaccurate records at any time by contacting support.

Data Encryption

All data in transit between your device and our servers is encrypted. This covers account logins, wallet transactions, and any personal details you update in your profile.

Access Controls

Only authorised team members can access account-level personal data, and only when needed for support, verification, or fraud investigation purposes.

Retention Schedule

We keep your data while your account is active. Once you close your account, personal records are deleted on a scheduled cycle unless a legal hold applies.

Your Correction Rights

If any information in your account is wrong — name, contact details, payment records — you can ask us to correct or remove it by raising a request through support.

PRIVACY CONTACT PATHS

Contact Us About Your Privacy

If you want to access, correct, or delete your personal data, our support team handles these requests directly. Reach out through any of the channels below and we will respond to your request as quickly as we can. Response times may vary depending on request complexity and your local time zone.

Live Chat Start a live chat session from the jeeto site for the fastest response to privacy requests, account data queries, or deletion enquiries.
Email Support Send your data request or privacy question to our support email. Include your registered account details so we can locate your records quickly.
Account Help Centre Log into your account and visit the Help section to submit a formal data request, update your contact details, or review your consent settings.

Privacy Questions Answered

Real answers to the questions we get most often about how your data is handled on jeeto.

We collect your name, email address, phone number, and login credentials at registration. Payment method details like your bKash or Nagad number are recorded when you make your first transaction.

We do not sell your data. We may share it with payment processors like bKash, Nagad, and Rocket, or with regulators, only where required for transactions or legal compliance.

Log into your account and go to the Help section, or contact our support team directly via live chat or email. We will pull together your data and send it to your registered contact.

Yes. Submit a deletion request through live chat or email support. We will process it and confirm once done, subject to any legal retention requirements that apply in your region.

Transaction records — including bKash, Nagad, and Rocket payment logs — are kept for as long as your account is active and for a defined period afterward as required for compliance.

Contact us immediately through live chat so our team can review your account, secure it if needed, and investigate any suspicious activity linked to your login or payment history.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.